AQuA Welcomes Delegates to First Event on Whole System Flow

Last week we welcomed over 80 delegates for an exciting first look into Whole System Flow, as part a new programme of work between AQuA and The Health Foundation.

Delegates join us at the Samlesbury Hotel, Preston for our first event on Whole System Flow.

Colleagues from both AQuA member organisations and wider afield joined us at the Samlesbury Hotel, Preston to learn about our latest developments around this work.

At the event, our Chief Executive David Fillingham discussed the need and context behind developing this new offer, and how we hope to take it forward over the coming year.

Speaking after the event, he said “As this new piece of work begins to gather pace, it was fantastic to see so many of our members and colleagues from across health and social care join us to hear how we hope to take this forward.

We know that solving the complex issues behind Whole System Flow will require a joined-up approach across different organisations, services and staff, and we’re really grateful such a positive input from delegates to help shape our next phase of work over the coming months.”

Whole System Flow describes the coordination of all resources across a locality to deliver effective, efficient, person-centred care, in the right setting, at the right time.

Also referred to as Patient Flow, it is considered a priority for the NHS if we are to understand and solve the complex issues behind delays in services, and make efficient use of staff, services, equipment and information.

Throughout the day Wendy Lewis, our Programme Lead for Whole System Flow, also led a number of workshops and activities with delegates; reflecting on the benefits behind system thinking and exploring how organisations might better work together to understand systems of care and design innovative solutions.

We were also joined by Christine Owen from the Improvement Hub at Healthcare Improvement Scotland, who gave an overview of their work on Flow in Scotland, as well as Bryan Jones of The Health Foundation.

In September, The Health Foundation will be publishing a paper on David’s initial findings on Whole System Flow. We will also be discussing this further at a second event to be held in October, with further details to follow in the comings weeks.

Below you can find a collection of tweets throughout the day: