Tuesday, December 6, 2016

AQuA and The Health Foundation Publish Joint Report on Whole System Flow

Click the image to download the report

The Advancing Quality Alliance (AQuA), in partnership with The Health Foundation, are pleased to announce the publication of a joint report on our work exploring Whole System Flow across health and social care systems.

The report, The Challenge and Potential of Whole System Flow: Improving flow across whole health and social care systems, was co-written by AQuA Chief Executive David Fillingham CBE and The Health Foundation’s Bryan Jones and Penny Pereira, and details key findings and research gained from the past 12 months of working on this new programme.

Speaking on its publication, David Fillingham said:
AQuA Chief Executive
David Fillingham

“Understanding and improving Whole System Flow should be a major priority, not just for colleagues working in the NHS, but also those across the wider health and social care landscape.

“Working on this new programme in partnership with The Health Foundation has been a fantastic opportunity. We’ve had a great response to our work so far, and this report is the product of the drive and commitment of our staff and of the many AQuA members and partners who have made such valuable contributions.

“Whilst its findings may not offer the ‘magic bullet’ to solving flow that some may seek, it does offers insights into how we can work together to tackle this complex challenge, and so secure better outcomes for patients.”

Penny Pereira, Deputy Director of Improvement at The Health Foundation, said

“At its heart, improving flow is about tackling the delays and duplication that are frustrating for all those in the health and care system. Getting flow right is critical to the delivery of new service models, improving quality of care and productivity. But it’s the impact it will have on the daily experiences of service users and staff that matters most.

“We need to look well beyond seeking just quick fixes for A&E. Extending work on flow to span whole health and social care economies takes time and investment. If every organisation in each health and social care economy were able and willing to work collaboratively to design services that optimise flow, it could lead to major improvements in patient and service user experience and outcomes, as well as improved productivity. It is for these reasons that flow should be a top priority."

The report also acknowledges the contributions of AQuA staff Wendy Lewis, Andrew Wilson and David Dixon for their work throughout the programme.

Since May, AQuA have held a series of events exploring different aspects of Flow with both our members across the North West, and wider partners working across health and social care.

Wendy Lewis, AQuA’s Whole System Flow Programme Lead, also shared her thoughts on working on this programme in her recent blog, which you can read here.

For latest updates on the programme, follow us on Twitter @AQuA_NHS or via the hashtag #SystemFlow.


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