Showing posts with label Complex System Change. Show all posts
Showing posts with label Complex System Change. Show all posts

Tuesday, March 21, 2017

The REsTRAIN YOURSELF programme has been shortlisted for a prestigious national Patient Safety award

The University of Central Lancashire (UCLan) in partnership with the Advancing Quality Alliance (AQuA), have been shortlisted for a prestigious national Patient Safety award following their programme to reduce restraint in acute mental health, known as ReSTRAIN YOURSELF.
Paul Greenwood, AQuA Improvement Advisor

The Patient Safety Awards, which are now in their 9th year, continue to recognise and reward outstanding practice within the NHS and independent healthcare organisations. UCLan and AQuA have been nominated in the Mental Health category. The REsTRAIN YOURSELF programme, which was funded by a grant from the Health Foundation, enabled UCLan as the lead partner and AQuA to work closely with mental health wards across the region to test and adapt an evidence based model called the 6 core strategies in the UK with a strong focus on trauma informed care. The evaluation work of this programme was undertaken by UCLan and together they have recently published a toolkit to support other organisations to reduce the use of restraint.

Paul Greenwood, Improvement Advisor at AQuA and lead for the REsTRAIN YOURSELF programmes said:

“I’m delighted that this work has been recognised by the Patient Safety awards. The partnership between AQuA and UCLan has started to build a really strong evidence base through the hard work of staff across the Trust’s in the region in reducing restraint in challenging environments. We hope that the toolkit we have recently developed will enable the learning to be spread across the UK and beyond.

“It’s an honour to be recognised alongside some other fantastic work in Mental Health and I’m looking forward to finding out the winner!”

Following their shortlist, the team will be travelling to London to present to the judges with the winners announced as part of the annual Patient Safety Congress which is being held in Manchester on the 4th and 5th July. 

We'd also like to congratulate the following members who also reached the awards shortlist:
  • Blackpool Teaching Hospitals NHS Foundation Trust 
  • Cheshire and Wirral Partnership NHS Foundation Trust 
  • East Lancashire Hospitals NHS Trust 
  • Lancashire Care NHS Foundation Trust 
  • Lancashire Teaching Hospitals NHS Foundation Trust 
  • Liverpool Community Health NHS Trust 
  • Liverpool Heart and Chest NHS Foundation Trust 
  • Mersey Care NHS Foundation Trust 
  • NHS East Lancashire CCG 
  • Salford Royal NHS Foundation Trust 
  • St Helens and Knowsley Teaching Hospitals NHS Trust 
  • Stockport NHS Foundation Trust 
  • The Christie Hospital NHS Foundation Trust 
  • University Hospitals of Morecambe Bay NHS Foundation Trust 
  • Warrington and Halton NHS Foundation Trust 
  • Wrightington, Wigan and Leigh NHS Foundation Trust


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Tuesday, August 23, 2016

Blog: How do we intentionally develop the integrated workforce? - Elizabeth Bradbury

Elizabeth Bradbury, Director
This blog is about intentionality. We intend to improve integrated care for local people – and improvement can be anywhere on the spectrum of small local change, to radical new models of care to transform population health outcomes – and we intend to invest time, energy and resources in doing this.

But just how intentional are we about equipping our combined health and care workforce with the knowledge and skills to lead and implement transformational change? Our experience at the Advancing Quality Alliance (AQuA) is that intentionality varies across the UK, and global delegates at this year’s International Congress for Integrated Care in Barcelona had a similar view.

AQuA's Change Model for Complex Systems
In Constructive Comfort The Health Foundation emphasise the importance of investment in workforce skills including leadership, change management and quality improvement in order to accelerate and build the system-wide capability to sustain large scale change. In recent years inspirational stories have illustrated intentional skill-building as part of transformation plans in NHS Highland, South Central Foundation in Alaska, Kaiser Permanente, USA and the Canterbury system in New Zealand to name just a few. So the big question is…how do you get started?

Intentionality: getting started

If you’ve asked yourself how intentional your approach is to equipping the local workforce with the capability to drive change, and the answer is ‘not very’ or ‘there’s scope to improve’, I offer five questions to help frame your discussion:
  1. What skills and knowledge do you require to implement integrated care at scale?
  2. At what scale is the skill and knowledge needed and how can this be achieved locally?
  3. What change models and improvement methods are suitable for your complex environment?
  4. What resources are available to support implementation of the changes in the local strategic plan? This includes the role of local leadership, improvement and innovation agencies.
  5. How can multiple simultaneous priority work streams be co-ordinated and the learning spread?
Ideas on how to intentionally build workforce capability to underpin integration

AQuA recently shared its intentional approach to large-scale workforce capability building in Leading in Complex Systems: 10 learning points for developing multi-agency leadership teams. We advocate a change model (see diagram) that blends approaches to make best use of staff time and resources, and underpin this with a facilitated peer learning community and team coaching.

We condensed learning from our work with local health and care systems across the UK into ten points with the aim of helping others design programmes for system leaders:

Design and Planning
  • Blend theory and methodology
  • Intentionally design system leadership support into transformation programmes
  • Model collaboration in the provision of system leadership support delivery
  • Teams learn to lead together
  • Develop distributed system leadership capability
  • Sustain support to leaders
  • Tailor support for senior and executive leaders
Skills in the wider workforce
  • Support relationship development at all levels
  • Embed improvement expertise in leadership teams
Enablers
  • Think measurement – what is feasible?
We’d really like to hear your thoughts on this topic, and invite you to share examples of how you are intentionally developing integrated workforce capability via Twitter @IFICinfo or #ICIC16.

This blog was originally published on by the International Foundation for Integrated Care IFIC. To find out more about the Foundation, please visit their website.

Elizabeth Bradbury is a Director at AQuA and Board member for IFIC from 2014-16.