We’re
delighted to announce the publication of A Sense of Urgency, A Sense of Hope;
our latest paper by our Chief Executive David Fillingham CBE and Director
Lesley Massey exploring how organisations can develop and support a culture and
system for continuous improvement.
In the paper,
David and Lesley take a look at recent best practise, changes to the health and
care landscape, and distil over eight years’ experience of working with members
as the North West’s quality improvement body, into five key domains where
organisations can support and invest in a quality improvement system:
- Vision
- Leadership & Culture
- Capability
- Developing an Operating System
- Aligning Support Services
Speaking on
its publication, David said:
“We’re
really excited to share our new paper, and hope it offers our colleagues across
health and care an in-depth framework to help support their aims for continuous
improvement.”
“Whilst we
recognise the extreme pressure the NHS and wider care sector continues to face,
we feel it’s important to still look for a light at the end of the tunnel.
Therefore it is vital organisations invest in improvement, if we are to meet
the demands of better, more efficient care and improved outcomes for patients.”
“We really
believe this is possible and as we highlight throughout the text, there are a
number of organisations we can look to for inspiration to achieve this
together.”
Throughout
the paper, the pair also look at case studies from our work with members,
including from: Aintree Hospital NHS Foundation Trust, Manchester University
NHS Foundation Trust, Mid Cheshire Hospitals NHS Foundation Trust, North West
Boroughs Healthcare NHS Foundation Trust.
Other
examples also point to leading improvement organisations from other industries
and sectors outside of health and care.
The paper was
recently launched to over 100 delegates at a joint event with The King’s Fund;
exploring successful approaches to quality improvement. Following the event,
co-author Lesley Massey said:
“At the
event delegates gave us some fantastic feedback on the framework and each of
its five domains.
“We’re now
developing a self-assessment diagnostic to support the framework, and would
welcome interest from colleagues across the country who would be interested in
testing this.”
If you would
like to request a hard copy of the paper, or are interested in testing the
self-assessment diagnostic, please get in touch via AQuA@srft.nhs.uk. Alternatively,
feel free to share your thoughts with us via Twitter @AQuA_NHS.
